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Frequently Asked Questions

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  1. MB.CHARGE Public
  2. Getting Started

Getting Started

General Information

  • What does the rebranding of MB.CHARGE Public service mean (previously known as Mercedes me Charge service)?
  • How can I unsubscribe from the MB.CHARGE Public newsletter?
  • What happens to my MB.CHARGE Public account when I sell my Mercedes-EQ electric vehicle?
  • Why do I need the Vehicle Identification Number (VIN) and what is it?
  • How do I charge my EV (electric vehicle) using MB.CHARGE Public?
  • What are the benefits of using MB.CHARGE Public?
See all 7 articles

Registration

  • I am a business owner without a VAT number. How can I register and get my professional ID on the invoice?
  • How can I register for MB.CHARGE Public?

Need immediate help?

* The cost of the call depends on the country and network you're calling from.

Phone:

+44 (0) 131 322 1322

Email:

uk@charge.mercedes-benz.com

You can reach our customer service team during the following hours:

Monday - Friday 7 a.m. to 7 p.m.

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