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MB.CHARGE Public
Payment & Billing
Payment & Billing
Payment
How can I switch to BACS as a business customer?
What are the benefits of using BACS as business customers?
How does monthly payment by invoice work for MB.CHARGE Public business customers?
What payment methods do you accept for the different account types?
What does it mean when I receive a 3-D Secure authentication error message, and why does it take time to resolve it?
How can I update or change my payment details or payment method?
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Invoices
Why does the amount on my confirmation email not match the value on my invoice or the price display at the charging station?
Why did I get a payment reminder or dunning letter?
Why doesn't the amount on my invoice match the total of my charging sessions?
When can I expect to receive and view my invoice in my MB.CHARGE Public account?
What is the structure of the monthly MB.CHARGE Public invoices?
How can I view my invoice? How can I see the status of a MB.CHARGE Public invoice?
Need immediate help?
* The cost of the call depends on the country and network you're calling from.
Phone:
+44 (0) 131 322 1322
Email:
uk@charge.mercedes-benz.com
You can reach our customer service team during the following hours:
Monday - Friday 7 a.m. to 7 p.m.